Hacienda Real Hotel - Playa del Carmen

Calle 10 S/N Esquina Con Calle 10, Col. Centro, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hacienda Real Hotel - Playa del Carmen

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Exercise gym

 Spa and relaxation

Spa & wellness center

Jacuzzi

 Breakfast

Continental breakfast

Overview

Centrally located in the heart of Playa del Carmen, the luxurious four-star Hacienda Real By Encanto hotel is within a short stroll from Xcaret Eco Theme Park and the famous Quinta Avenida.

Designed in old colonial style the accommodation boasts an outdoor swimming pool and a meeting room with up-to-date office equipment.

The hotel’s 58 deluxe spacious guestrooms with panoramic city views offer soft tones decor, wooden furnishings, premium fabrics, climate control, flat-screen TVs, multi-line phones, safes and internet access.

Hacienda Real’s restaurant serves traditional Mexican cuisine.

Playa Del Carmen Domestic Airport is 1km away.

Number of rooms:   58.

Rooms

All 58 sophisticated non-smoking guestrooms feature separate balconies with city or courtyard views, elegant furniture, premium bedding, flat-panel televisions, air conditioning, direct-dial phones, safety deposit boxes, private bathrooms with complimentary toiletries, working desks and free wireless internet connection.

Standard room comes with two queen-size beds, natural linen, cable television, a coffee-maker, a hair dryer, an iron, voice mail, a terrace, a refrigerator, a mini-bar, a radio and wake-up calls.

Deluxe room is appointed with a king-size bed, natural linen, a coffee-maker, a hair dryer, an alarm clock, desk, a sofa and turn-down service.

All children under the age of 12 may stay free of charge when using existing bedding.

Dining options

Full breakfast is served for a fee at the on-site restaurant each morning from 7am till 11am.

Hacienda Real’s restaurant offers delicious Mexican and international specialties in elegant surrounding daily from 7am till 11pm.

All visitors are offered a full breakfast for a fee. 

Services

The modern function room with sitting capacity up to 150 delegates is appointed with high-tech office equipment.

Wireless internet access is available in the entire hotel and is free of charge.

Leisure

Leisure area offers a large outdoor swimming pool.

The recreational activities available either on site or nearby include golf, sailing, windsurfing, volleyball, aerobics, cycling, horse riding and skydiving.

Additional features

The property offers free parking, car rental, luggage storage, tour desk, 24-hour front desk, room facilities, safety deposit boxes, dining facilities, in-room breakfast, business facilities and wireless internet access.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • No pets allowed
  • Luggage storage
  • Elevator
  • Wheelchair access

Guest Parking

  • Free private parking is possible on site.

Sports & Fitness

  • Exercise gym

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Car rental
  • Laundry
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • Restaurant with air conditioning
  • Bar/Lounge
  • Cafe

Meeting facilities

  • Business center
  • Conference room

Children's facilities

  • Cribs available
  • Babysitting/Child services

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Spa & wellness center
  • Jacuzzi
  • Garden area

Room view

  • Garden view
  • City view
  • Pool view
  • Street view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Mini-Bar
  • Tea and coffee facilities
  • Living room
  • Patio
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Mirror

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Hair dryer

Kitchen facilities

  • Mini-fridge

Media

  • Cable/Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 7 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Hacienda Real Hotel - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Calle 10 S/N Esquina Con Calle 10, Col. Centro, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    700 m
Airports
Restaurants
  • Coffee Stop (cuisine: Café, Bagels)
    30 m
  • Oh Lala (cuisine: International)
    300 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of rooms:
    58

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenHacienda Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

All 58 sophisticated non-smoking guestrooms feature separate balconies with city or courtyard views, elegant furniture, premium bedding, flat-panel televisions, air conditioning, direct-dial phones, safety deposit boxes, private bathrooms with complimentary toiletries, working desks and free wireless internet connection.

Standard room comes with two queen-size beds, natural linen, cable television, a coffee-maker, a hair dryer, an iron, voice mail, a terrace, a refrigerator, a mini-bar, a radio and wake-up calls.

Deluxe room is appointed with a king-size bed, natural linen, a coffee-maker, a hair dryer, an alarm clock, desk, a sofa and turn-down service.

All children under the age of 12 may stay free of charge when using existing bedding.

Hacienda Real Standard Double RoomHacienda Real Standard Double RoomHacienda Real Standard Double RoomHacienda Real Standard Double Room
Standard Double Room
Bed type: Double Bed or Twin beds or 2 Single beds
Size: 20m2
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

This air-conditioned room is decorated in a rustic style, with Mexican paintings and ornaments. It features cable TV, a sofa and a balcony with views of the pool or city. Free toiletries are available in the private bathroom.

Room facilities
    Hacienda Real Family Double RoomHacienda Real Family Double RoomHacienda Real Family Double Room
    Family Double Room
    Bed type: 2 Queen Size beds
    Size: 20m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This family room has a balcony, cable TV and air conditioning.

    Room facilities

      How to reach hotel

      hotel Hacienda Real Hotel - Playa del Carmen Playa del Carmen location
      Show big map »

      Hotel Address:

      Calle 10 S/N Esquina Con Calle 10, Col. Centro, Playa del Carmen, Mexico, 77710

      Get directions
      City Center
      • Playa del Carmen
        700 m
      Airports
      Restaurants
      • Coffee Stop (cuisine: Café, Bagels)
        30 m
      • Oh Lala (cuisine: International)
        300 m
      Hotel information
      • Check-In:
        from  3 pm
      • Check-Out:
        until  11 am
      • Number of rooms:
        58

      Hotel Awards

      MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenHacienda Real

      According to guest reviews, the hotel has been rated as
      Best Family Hotels in Mexico

      Use Badge

      Hacienda Real Location

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      • Underground stations
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      • Parks
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      • Museums
      • Convention centers
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      • General

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      Route Planner
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      What's nearby

      What's nearby.

      Playa del Carmen, a popular place of tourists’ attraction is within 500m from the hotel.

      Quinta Avenida, a famous shopping district is less than 600m away.

      Pier Nevaga, a well-known cultural landmark is about 700m away.

      Xaman Ha Aviary, a noted business area is approximately 1.5km away.

      Xcaret Eco Theme Park, a popular recreation place is within 4.4km from the residence.

      El Camaleon Golf Club is distanced about 6km away.

      Popular areas

      Places of interest

      • 28 de Julio Square - 100 m
      • Terminal foránea de autobuses ADO - 200 m
      • Church of Guadalupe - 2.3km

      Local Attractions

      • Sian ka'an Jeep Tour Expedition - 2.7km
        Monte de los Cibeles, Playa del Carmen
      • Casa Cenote - 2.8km
      • Cenote Chaak Tun - 3.6km
        Av. Juarez, Playa del Carmen
      • Temazcal Natura - 2.7km
        Monte de los Cibeles, Playa del Carmen
      • Xaman Ha Aviary - 3.0km
        Paseo Xaman-Ha, Playa del Carmen

      Near the hotel

      • Riviera Art Gallery - 300 m
        20th Street between 5th Av. & 10th Av., Playa del Carmen

        Restaurants Nearby

        • Coffee Stop - 30 m

          Address: Calle 10 North
          Phone: 984 803 4365

          86% likes this, based on 108 reviews
          Cuisine: Café, Bagels
          Price Range: CAD 5 - CAD 9

        • Ah Cacao Chocolate Cafe - 440 m

          Address: 5th Ave & Constituyentes
          Phone: +52 984 803 5748

          76% likes this, based on 935 reviews
          Cuisine: Dessert, Coffee Shop, Ice Cream, Café
          Price Range: CAD 9 - CAD 28

        • Oh Lala - 300 m

          Address: Calle 14 bis between 10th & 15th Av.
          Phone: 9841274844

          92% likes this, based on 538 reviews
          Cuisine: International
          Price Range: CAD 10 - CAD 40

        • Kaxapa Factory - 460 m

          Address: Av Constituyentes, betwen 10 and 15 avenues
          Phone: 9841471645

          88% likes this, based on 567 reviews
          Cuisine: Vegan, Organic, Venezuelan
          Price Range: CAD 6 - CAD 11

        Getting there.

        Playa Del Carmen Domestic Airport PCM is within 900m from the hotel.

        Cozumel International Airport CZM is about 15km away.

        Cancun International Airport CUN is approximately 40km away.

        Getting around.

        Central Railway Station is within 2.4km from the property.

        Free public parking is possible on site.

        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          58

        Hotel Awards

        MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenHacienda Real

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge

        Hotels nearby
        Cities nearby

        Hacienda Real Reviews

        Guest reviews are submitted by our customers after their stay at Hacienda Real

        Individual guest reviews

        • Couple
          7.4

          Location really good. The room is good and clean.

          Poor service. No one to help you out. Swimming pool not very provocative.

        • Couple
          7.0

          Excelent location, nice hotel compared to other similar rate hotels

          1. The rooms are very noisy. 2. The room key got deactivated everyday. 3. There was no "Privacy Please" card so every morning we got waken up by the cleaning lady (even though we asked not to). 4. AMEX is not accepted

        • Couple
          8.2

          It was crowded. Teenagers... A lot of them (more than 60)... doing parties and more parties all day long and all night also... Oh, my Gosh!!!

        • Group of friends
          8.8

          Had to wait for over 3-hours after check in time for my room to be available; That's just unacceptable.

        How to reach hotel

        hotel Hacienda Real Hotel - Playa del Carmen Playa del Carmen location
        Show big map »

        Hotel Address:

        Calle 10 S/N Esquina Con Calle 10, Col. Centro, Playa del Carmen, Mexico, 77710

        Get directions
        City Center
        • Playa del Carmen
          700 m
        Airports
        Restaurants
        • Coffee Stop (cuisine: Café, Bagels)
          30 m
        • Oh Lala (cuisine: International)
          300 m
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of rooms:
          58

        Hotel Awards

        MexicanHOTEL AWARDSHighly RecommendedPlaya del CarmenHacienda Real

        According to guest reviews, the hotel has been rated as
        Best Family Hotels in Mexico

        Use Badge